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Electrical Troubleshooting Guide
Electrical Troubleshooting Guide

Get your spark back with these troubleshooting tips.

Updated over a week ago

Avoid shocks to your R&M bills by trying these quick fixes before asking an electrician to come out.

Problem: Unit won't turn on

Unplug the unit and plug a phone charger into the outlet. If the charger works, there's an issue with the unit; if the charger doesn't work, it's an issue with the outlet.

Reset the breaker even if it doesn't look tripped. Plug the unit back into the outlet.

💡 Tip: If you’re not sure which breaker the unit is connected to and it doesn’t look like any are tripped, run your hand down the breakers and see if any feel loose. Toggle that loose breaker off for at least a minute and then back on.

Reset the GFCI if your outlet has one. Unplug the unit, press the red “reset” button in until you hear a click, then plug the unit back in.

Unplug all the units connected to the breaker and plug them in one at a time to see if any trip the breaker. The circuit may be overwhelmed, causing the breaker to trip.

  • If one unit causes the breaker to trip, try plugging in just that one unit by itself.

If one unit is causing the breaker to trip, service is needed on the unit. If the breaker trips only when multiple units are plugged into the circuit, move units around to other outlets to spread the load out.

Problem: Lights won't turn on

Check/adjust if the lights are on a controller. Check all settings and connections.

Make sure all switches are on. If there's more than one switch, someone may have bumped the other one off.

Change the lightbulbs.

  • If you just replaced the bulbs, make sure the new bulbs aren't damaged by installing them on another fixture. If they work there, the issue is not with the bulb itself.

If the lights are on a timer, override the timer by setting it the timer to ON. Many outdoor lights/signs use a timer. If they won’t turn on, check all connections and timer settings. The goal is to verify the timer is not the issue.

Reset the breakers for at least 10 seconds.


​Further Troubleshooting

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