Skip to main content

How to check if agent is real and licensed?

A list of links provided here for guidance and reference

Vennie Lam avatar
Written by Vennie Lam
Updated over 3 years ago
  1.  CEA - To find which agency that agent belong to

The Council for Estate Agencies (CEA) (房地产代理理事会) was formed on the 22nd October 2010 as a statutory board under the Ministry of National Development.

The Public Register enables members of the public to make an informed decision when choosing a salesperson or estate agent. Through the register, the public can:

• Check whether a real estate agent is a licensed estate agent;
• Check whether a person is a registered salesperson;
• Know whether a real estate agent or salesperson has been disciplined by the Council within the last three years;
• Know whether any awards have been conferred on a real estate agent or salesperson by the Council; and

• Know whether a salesperson has closed HDB resale transactions in the last 24 months.


2.  SMC - Singapore Mediation Centre

Singapore Mediation Centre (SMC) is a not-for-profit organisation structured as a company limited by the guarantee of the Singapore Academy of Law.

• Provides mediation and other alternative dispute resolution (ADR) services

• Trains individuals on how to negotiate, mediate and manage conflicts

• Accredits and maintains a panel of mediators and other neutrals

• Consults in dispute avoidance and dispute management, and

• Promotes alternative ways of settling conflicts.


3. CASE - Consumer Association of Singapore

The Consumers Association of Singapore (CASE) is a non-profit, non-governmental organisation that is committed towards protecting consumers interest through information and education, and promoting an environment of fair and ethical trade practices. One of our key achievements is in advocating for the Consumer Protection (Fair Trading) Act (CPFTA) which came into effect on March 1, 2004.


4. Small Claims Tribunal 

The Small Claims Tribunals are part of the State Courts of Singapore. The Small Claims Tribunals were created with the purpose of providing a quick and inexpensive forum for resolving disputes. In our case, the Small Claims Tribunals can be used to settle tenancy disputes between the landlord and tenant.


5. Police 

Did this answer your question?