In the event of a hardware malfunction, you can still open the cash drawer in two ways.
Method 1: Easiest and requires register to have power
Ensure power on
If off, press the power switch on the side of mPOP.
2. Pull out printer
Push the front face of the printer to unlock (1) and pull out the printer (2).
3. Open cash drawer
Push and hold (1) the multi-function button (a) until the cash drawer opens.
Method 2: Does not require power, uses the lock release lever
If using mount kit: Release the main body from being secure
Open the cash drawer
With the left side or right side of mPOP at the bottom, lift (1), and operate the lock release lever located towards the back on the bottom surface (2).
Insert something slim and tapered in the hole of the lock release lever (like a pen) and by sliding this to the front side (2), the cash drawer will open.
