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How to withdraw funds to your bank account?

This article explains how to withdraw money from your CUSP account to your linked bank account.

Updated over 3 months ago

Withdrawing Your Funds

Withdrawing from CUSP is simple and only takes a few steps in the app:

  1. Open the CUSP app and go to the main screen.

    • Tap Withdraw.

  2. Enter the amount you want to withdraw.

    • The minimum withdrawal is $55.

  3. Review the details.

    • Check the withdrawal fee ($5 flat fee).

    • Confirm the bank account your funds will be sent to (must be the same account you used for deposits).

  4. Slide to confirm your withdrawal.


Processing Time

  • Most withdrawals arrive in your bank account within 1–2 business days.

  • You’ll see a confirmation in the app right after submitting your request.

  • For very large withdrawals or first-time withdrawals, additional checks may be required, which can slightly extend the timeline.


Fees

  • Each withdrawal has a flat $5 fee.

  • This fee is shown clearly before you confirm, so there are no surprises.


Tracking Your Withdrawal

  • Go to the History section of the app to see the status of your transaction.

  • You can view whether it’s pending, completed, or failed.


Helpful Tips

  • Make sure your linked bank account is active and correct before withdrawing.

  • Plan ahead if you need funds by a certain date — allow 1–2 business days for processing.

  • If your withdrawal doesn’t arrive within the expected time, contact our support team through the app.

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