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Package: Email Reply Automation

AI email triage + categorization package that alerts on important emails and can draft or send replies (setup required).

Written by Mohammed Sohaib Amin

What this package is

Email Reply Automation is a package service for teams with high daily email volume.

It uses an AI agent to:

  • Read incoming emails

  • Categorize them based on your needs

  • Alert you when something is important

  • Optionally draft or send replies automatically (if enabled)

Best for

  • Founders/operators who receive too many emails to process manually

  • Teams that want faster triage and fewer missed important messages

What’s included (baseline)

  • Email reading + classification

  • Categorization based on your chosen categories

  • “Important email” alerting

  • Optional reply agent (drafts or replies depending on configuration)

Categorization (how it works)

You choose how emails should be categorized.

Examples:

  • Meeting / scheduling

  • Client / lead

  • Support / issue

  • Other

By default, we typically provide up to 4 categorization options.

Package purchase options (important)

This package is setup-required.

It’s not meant to be self-installed because:

  • Categorization rules and flows must be configured correctly

  • Email permissions and routing require careful setup

What we need from you

  • Which inbox(es) to monitor

  • Up to 4 categories you want

  • What “important” means for you

  • Whether you want:

    • Alerts only

    • Draft replies

    • Auto-replies (with guardrails)

Common add-ons

  • CRM integration (push leads/contacts)

  • Calendar / appointment booking integration

  • Internal routing (Slack/Teams/Email notifications)

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