Once an order has been placed, changes are usually not possible, as it quickly moves into processing. If you reach out shortly after placing your order, our Customer Service team can review whether an amendment is still possible.
Please note that no changes are confirmed until you receive written confirmation from a Customer Service agent.
If your order has already shipped, we won’t be able to modify the address. However, you may be able to request a redirection directly with the courier, depending on their policies.