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How to create a personalized donation email template
How to create a personalized donation email template

Send your thanks and appreciation to all those who make a donation - no matter how large or small

Dane Sorenson avatar
Written by Dane Sorenson
Updated over a week ago

Within the Online Store (only available on Event Caddy PRO), you have the ability to send a customized auto-generated email to every person who makes a donation via the DONATE button (if enabled) on your tournament website. It's a simple and meaningful way to say 'thank you' to every person that contributes to your charitable cause. Here's how you set it up:

  1. From the side navigation of your admin dashboard select ONLINE STORE > Donation Email Template.

  2. On the next screen select the 'Add donation email' button.

  3. From here you can create your fully custom - and personalized - email template.

    1. Add your subject line

    2. If you want to turn off/disable the donation email template at any point in time, simply uncheck the box next to the text 'Do you want to send this email to the donator after they make a donation to your event?'

    3. With the built-in content editor, you don't need to know HTML to build a world-class template. We've also included some handy 'helpers' that you can insert into your template which will auto populate information such as player name, tournament name, tournament date and more. These are located next to the headings 'Tournament placeholders', 'Admin placeholders' and 'Customer placeholders'.

  4. As you add content to the content editor it will populate the 'Sample' email section below so you can see a preview of what your email will look like when it is sent out.

  5. Once you're happy with your donation email template, select the 'Create donation email template button' to create your email.

  6. Repeat steps 2 through 5 for each product email template you wish to create.


Donation Email Templates available for use:

Longer Version

Dear {{CUSTOMERNAME}},

I trust this email finds you well. On behalf of {{TOURNAMENTNAME}}, I want to express our deepest gratitude for your recent donation of {{DONATIONAMOUNT}} to our golf tournament fundraiser. Your generosity is truly appreciated and makes a significant impact on our ability to achieve our fundraising goals.

Your support not only provides crucial financial backing but also serves as a testament to your belief in the cause we're working towards. With contributions like yours, we are better equipped to make a meaningful difference in [briefly mention the cause or purpose of the fundraiser].

We understand that there are many causes competing for your support, and we are honored that you have chosen to contribute to our event. Your donation will go a long way in ensuring the success of our tournament and, more importantly, in making a positive impact on [mention any specific initiatives or goals your fundraiser supports].

To stay updated on the progress of our fundraiser and the impact it makes, please follow our [social media accounts/website], where we regularly share updates and stories about the positive changes your support helps us achieve.

Once again, thank you for your generosity. We are grateful to have individuals like you supporting our cause, and we look forward to keeping you informed about the positive outcomes made possible through your donation.

If you have any questions, suggestions, or would like further information about our organization and its initiatives, please feel free to reach out. Your engagement is highly valued.

Thank you, {{CUSTOMERNAME}}, for making a difference with your contribution. We appreciate your support more than words can express.

Best Regards,

{{ADMINNAME}}
{{ADMINEMAIL}}

Shorter Version

Dear {{CUSTOMERNAME}},

I hope this message finds you well. I wanted to take a moment to express our sincere gratitude for your recent donation to our golf tournament fundraiser. Your generosity is making a significant impact on our ability to reach our fundraising goals and make a positive difference in [briefly mention the cause].

We understand there are many causes vying for your support, and we're truly honored that you've chosen to contribute to our event. Your donation goes a long way, and we're excited to keep you updated on our progress and the impact of your support through our [social media accounts/website].

If you have any questions or would like more information about our initiatives, please feel free to reach out. Your engagement means the world to us.

Thank you once again for making a difference with your generosity.

Best Regards,

{{ADMINNAME}}
{{ADMINEMAIL}}

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