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Manage a Customer’s Email Preferences
Manage a Customer’s Email Preferences
Hanu Gouda avatar
Written by Hanu Gouda
Updated over 4 years ago

Overview

You can disable specific email notifications for your customer by changing their email preferences. Customers may also do this themselves via their self-service account, or the Manage Email Preferences link in the footer of the email notifications.

How to Manage a Customer’s Email Preferences

  1. Go to Customers

  2. Click on the customer whose email preferences you’d like to change

  3. Click on the Settings icon > Email Preferences


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4. Check/un-check any email you want to subscribe/unsubscribe the customer from receiving

5. Click Save Changes

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