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Cancel a Recurring Booking
Cancel a Recurring Booking
Fabiana avatar
Written by Fabiana
Updated over a week ago

Cancel a Recurring Booking – Overview

When a Staff user tries to cancel a booking in a recurring series, the system will ask if it should cancel:

o This Booking only (i.e. the booking being edited)

o This Booking + All Future Bookings

o Specific Bookings you choose

This gives Staff the flexibility to cancel only certain bookings vs all bookings in the series. Here’s a few examples of when this would be useful.

How to Cancel a Recurring Booking

Staff users may cancel a recurring booking by:

1. Find the booking on the Active Bookings and click it to edit it

2. On the Edit Booking form, click on the Cancel Booking button (or Cancel Booking with $ fee if this is a late cancellation)

3. A modal popup will appear and ask you to confirm you want to cancel this booking. Click Yes to continue

4. You will be asked if you want to cancel:

o This Booking Only

o This and All Future Bookings

o These Specific Bookings…

5. After you make your choice, click Cancel Bookings to apply your changes.

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