Cancelled Bookings – Overview
Your Canceled Bookings page will provide you with a list of all bookings that have been Cancelled by either your customer or staff. From the Cancelled Bookings page you can either edit the Cancellation Price for that booking, or you can restore the booking to an Active Booking.
Please note: Bookings on this page will display by original booking date
Click the icon with the 3 horizontal lines to view and manage your cancelled bookings
Restore a Booking
Go to your Cancelled Bookings Page
Select the blue restore icon to the right of the booking
A pop up will appear asking “Are you sure you want to Restore this Booking?”, select Restore.
Go to your Active Bookings page to find your booking
Edit your Cancellation Price for a Booking
Go to your Cancelled Bookings Page
Select the Green Edit Icon
Enter your new Cancellation Price
Select Save
Assign/Unassign a Team from booking
You will need to unassign the cleaner from the cancelled job is you do not wish for the system to calculate wage for the team in Pay Teams Page.
Go to your Cancelled bookings Page
Find the booking and click the green pencil to edit
Scroll to the bottom and click the Assign to button
Assign/Unassign/Modify team wage and save changes
read more about how cancellations work inside the system here