How do I change my Time Zone?

keywords: manage, US time,

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Written by Fabiana
Updated over a week ago

Overview – Time Zones

The default time zone is Eastern Standard Time (US & Canada). Any bookings created on your site are created in this time zone.

If you decide to change to a new Time Zone, all of your existing Bookings will still be stuck in the OLD Time Zone.

This is why there's a brief explanation next to the Time Zone setting: "NOTE: existing bookings' time will change if you change timezone."

Example:

In 'Eastern Time (US & Canada)' booking was made for 9:00 AM. If you switch your timezone to 'Pacific Time (US & Canada)', the same booking will be for 12:00PM.

So, after you change your Time Zone, you will have to go through all of your existing bookings and change the booking times to the correct times.
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How to Safely Change your Time Zone:

  1. IMPORTANT: Go to Bookings -> Download CSV, choose the 2nd FORMAT and download a spreadsheet of all of your existing bookings β€” so you know what the original booking times were!

  2. Go to Settings > General > Subdomain tab and change your Time Zone (please note how many hours ahead/behind your new Time Zone is to the original).

  3. Go through each of your existing Bookings and change the booking times to the correct one.

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