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Thinking of Closing Your Account?

What to know before closing your account, and how to get it actioned quickly.

Written by Paul

Before you go - if there's something that hasn't been working for you, we'd genuinely like the chance to help. But if you've decided closing your account is what you want, that's completely fine too, and we can get it sorted quickly.

Something We Can Help With?

A game issue, a bonus that didn't add up, a deposit or withdrawal that didn't go the way you expected - most things can be fixed faster than you'd think. Tell one of our Casino Hosts what's going on and give us a chance to make it right.

If it's more about wanting a bit more control over your spending or time rather than stopping altogether, a deposit limit is often all it takes - you stay in control without losing access completely. A cooling-off period is there too, if a short break is more what you're after.

Ready to Close?

No problem at all - just reach out and one of our Casino Hosts will take care of it for you.

💬 Live Chat - available 24/7

One Last Thing

If you're willing to tell us why you're going, we'd love to hear it - it genuinely helps us do better. But it's not required, and it won't slow things down either way.

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