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How do I enter my address for verification?

Learn how to correctly enter your full residential address for identity verification and card delivery.

Entering your residential address correctly is required to verify your identity.
If you are in the United States, it will also be used to deliver your card.


Why is my address required?

Your address is used to:

  • Verify your identity (KYC)

  • Comply with local regulations

  • (U.S. only) Deliver your debit or credit card


How to enter your address correctly

  • Enter your full address:
    include street number, street name, and apartment/unit (if applicable)

  • Use a physical address:
    avoid P.O. Boxes, as they may not be accepted

  • Use address search:
    select your address from the suggested list to avoid errors

  • Double-check details:
    confirm city, state/region, and postal code


Can’t find your address?

  • Try entering it manually

  • Check spelling and format

  • If you live in a new or rural area, it may not appear

If the issue continues, contact support.


Confirm your address

Before continuing:

  • Review all details carefully

  • Include apartment/unit if needed

  • Check the map location (if available)


❗ Common issues

Address not recognized

  • Adjust formatting (use common abbreviations)

  • Check spelling

Missing information

  • Complete all required fields

Incorrect autofill

  • Edit the address manually before continuing

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