How Do I Cancel My Peacock Subscription? (Step-by-Step Guide 2025)
If you’ve been streaming shows and movies on Peacock TV but now wish to cancel your subscription, you’re in the right place. Whether you subscribed directly through Peacock’s website, a third-party service, or your mobile app store, this comprehensive guide will walk you through how to cancel your Peacock subscription step-by-step.
We’ll also explain how to contact support at +1-(917)-672-8608, how to avoid being billed again, what happens after cancellation, and answer the most common FAQs.
1. Understanding Your Peacock Subscription
Peacock TV, operated by NBCUniversal, offers both free and paid plans. The two premium options—Peacock Premium and Peacock Premium Plus—require monthly or annual payments.
Before canceling, it’s important to identify:
Where you originally subscribed (Peacock website, Apple, Google Play, Roku, Amazon, etc.).
Whether you’re on a monthly or annual plan.
The renewal date of your subscription.
This determines how you should proceed with cancellation and ensures you won’t be charged again.
If you’re unsure where you subscribed, log into your Peacock account on a browser and check under Account → Plans & Payments.
If you face issues identifying or managing your subscription, you can always contact support at +1-(917)-672-8608 for personalized assistance.
2. Peacock Cancellation Policy
Here’s what you should know before canceling your Peacock subscription:
You can cancel anytime before your next billing date to avoid renewal charges.
Once canceled, your subscription remains active until the end of your current billing period.
Peacock does not offer refunds for unused time after cancellation.
If you subscribed through a third party (like Apple, Google, or Roku), you must cancel through that service’s account settings.
After cancellation, you’ll still have access to Peacock’s free plan with limited content.
3. How to Cancel Your Peacock Subscription – Step by Step
There are multiple ways to cancel your Peacock subscription depending on where you signed up. Below, we’ll cover each method in detail.
If you encounter any difficulty, call +1-(917)-672-8608 for support.
Method 1: Cancel Peacock on the Website (Desktop or Mobile Browser)
This is the most common method for users who subscribed directly on Peacock’s official site.
Step 1: Go to the Peacock Website
Visit www.peacocktv.com and log in to your account.
Step 2: Access Your Account
Click on your profile icon in the upper right corner and select “Account” from the dropdown menu.
Step 3: Navigate to Plans & Payments
Once on your account page, scroll down to “Plans & Payments” to view your active subscription details.
Step 4: Click “Change Plan” or “Cancel Plan”
You’ll see an option to cancel or switch to the free plan. Select “Cancel Plan.”
Step 5: Confirm Cancellation
Peacock will ask for a reason for your cancellation (optional). Follow the prompts and confirm.
Step 6: Receive Confirmation
Once done, you’ll receive an email confirming your cancellation. Keep this email for reference.
If you don’t receive a confirmation email, call +1-(917)-672-8608 to confirm that your cancellation was successful.
Method 2: Cancel Peacock Subscription via Google Play (Android Users)
If you subscribed through the Google Play Store, you must cancel via your Android device or the Google Play website.
Step 1: Open Google Play Store
On your Android device, open the Google Play Store.
Step 2: Tap Your Profile Icon
Select your profile picture in the top right corner.
Step 3: Go to Payments & Subscriptions → Subscriptions
Find your Peacock subscription from the list.
Step 4: Tap “Cancel Subscription”
Follow the prompts and confirm your cancellation.
Step 5: Confirmation
You’ll receive an email confirmation from Google Play once the cancellation is complete.
If you don’t receive a confirmation, or if your account continues to be charged, call +1-(917)-672-8608 for further help.
Method 3: Cancel Peacock Subscription via Apple (iPhone, iPad, or Mac)
For users who subscribed through Apple iTunes or the App Store, you’ll need to cancel directly through your Apple ID settings.
Step 1: Open Settings
On your iPhone or iPad, go to Settings → Tap your Apple ID name at the top.
Step 2: Tap “Subscriptions”
Select Subscriptions to see all active services.
Step 3: Find Peacock
Locate Peacock in the list and tap it.
Step 4: Tap “Cancel Subscription”
Confirm your decision to cancel.
Step 5: Confirmation
You’ll receive an Apple confirmation email after the cancellation.
Alternatively, you can cancel via iTunes on Mac:
Open iTunes → Account → View My Account → Manage Subscriptions → Cancel Peacock.
If you face any issue with Apple billing, you can call +1-(917)-672-8608 for help.
Method 4: Cancel Peacock Subscription via Roku
If you subscribed through Roku, you must cancel from your Roku device or account.
Step 1: On Your Roku Remote
Press the Home button.
Step 2: Highlight the Peacock Channel
Use the remote to highlight the Peacock app on your home screen.
Step 3: Press “*” (Options)
A menu will appear. Select “Manage Subscription.”
Step 4: Select “Cancel Subscription”
Follow the prompts to cancel.
Step 5: Confirmation
You’ll see a confirmation message on-screen and receive an email from Roku confirming your cancellation.
Method 5: Cancel Peacock via Amazon Prime or Fire TV
If you subscribed using Amazon Pay or your Fire TV device, follow these steps:
Step 1: Go to Your Amazon Account
Step 2: Find Peacock in Your Subscriptions
Locate Peacock under “Memberships & Subscriptions.”
Step 3: Click “Manage Subscription”
Choose “Cancel Subscription.”
Step 4: Confirm Cancellation
Follow on-screen instructions to finalize your cancellation.
For assistance with Amazon billing issues, you can call +1-(917)-672-8608 for help.
4. How to Contact Peacock Support
If you’re unsure where you subscribed, need confirmation, or are facing issues canceling, you can contact Peacock Support for help.
Phone Support
📞 +1-(917)-672-8608
You can call this number to get assistance with billing, account management, or subscription issues.
Live Chat Support
You can also visit help.peacocktv.com and click on “Get in Touch” → “Chat with Us” to speak with an agent.
Email Support
You can email support@peacocktv.com with your account details and cancellation request.
5. What Happens After You Cancel
Once your Peacock subscription is canceled:
You will retain access to Peacock Premium or Premium Plus until your current billing period ends.
After that, your account automatically switches to Peacock Free, where you can still watch limited content.
You won’t be billed again unless you reactivate your subscription.
If you accidentally cancel or change your mind, you can reactivate anytime by logging into your account and selecting Upgrade to Premium.
6. Refund and Billing Information
Peacock generally does not issue refunds for canceled subscriptions unless there’s an error in billing or duplicate charge.
If you were mistakenly charged after canceling, contact Peacock support at +1-(917)-672-8608 or email support@peacocktv.com.
Refunds are reviewed on a case-by-case basis, depending on your subscription source (direct, Apple, Google, etc.).
7. Troubleshooting Common Issues
Here are some common issues users face and how to resolve them:
Problem | Solution |
Can’t find cancellation option | Check if you subscribed through a third-party app store or device. Cancel from there. |
Didn’t receive confirmation email | Call +1-(917)-672-8608 to verify cancellation. |
Still being charged after canceling | Ensure your cancellation processed before your next billing date. Contact billing support if charges persist. |
Want to pause instead of cancel | Peacock doesn’t allow pausing subscriptions; you’ll need to cancel and re-subscribe later. |
8. Frequently Asked Questions (FAQs)
1. Can I cancel Peacock anytime?
Yes, you can cancel your Peacock subscription anytime before your next billing cycle to avoid renewal charges.
2. How do I confirm my cancellation?
You’ll receive an email from Peacock or your billing provider confirming your cancellation. If you don’t, call +1-(917)-672-8608.
3. Will I get a refund after cancellation?
No, Peacock does not offer refunds for partial billing periods.
4. Can I switch from Premium to Free without canceling?
Yes, you can downgrade to the free plan under Account → Plans & Payments.
5. Can I cancel through the app?
No, you must cancel through your account’s billing source (website, Apple, Google, etc.).
6. What if I subscribed through a third-party?
You must cancel directly through that platform (Apple, Google, Roku, Amazon, etc.).
7. Does deleting the app cancel my subscription?
No. Simply deleting the Peacock app does not cancel your subscription.
8. What happens after I cancel?
You’ll have access to Premium until the end of your billing period, then your account reverts to the free plan.
9. How can I check my renewal date?
Go to Account → Plans & Payments on Peacock’s website to view your renewal date.
10. How can I get customer help quickly?
Call +1-(917)-672-8608 or use Peacock’s live chat for instant support.
11. Can I pause my Peacock subscription?
No, Peacock doesn’t offer a “pause” feature. You’ll need to cancel and resubscribe later.
12. Can I reactivate my subscription later?
Yes, log in anytime and choose Upgrade to Premium to reactivate.
13. What if I see an unauthorized charge?
Report unauthorized charges immediately by calling +1-(917)-672-8608 or emailing support@peacocktv.com.
14. Can I use Peacock Free after canceling?
Yes! You can still enjoy free content without an active subscription.
15. How long does cancellation take?
Cancellation is effective immediately, but access to Premium continues until your billing period ends.
9. Conclusion
Canceling your Peacock subscription is a simple process when you know where you originally subscribed. Whether you’re doing it from the Peacock website, Apple App Store, Google Play, Roku, or Amazon, the steps above will guide you smoothly.
To summarize:
Go to your account settings on the platform where you subscribed.
Select “Cancel Subscription” or “Switch to Free.”
Confirm the cancellation and keep your confirmation email.
For help, call +1-(917)-672-8608 anytime.
Once canceled, you’ll still have access to your Premium plan until the end of your current billing period. After that, you can continue enjoying Peacock’s free tier or return anytime if you wish to re-subscribe.
By following this step-by-step guide, you can manage your Peacock account confidently—saving both time and money while maintaining control over your entertainment subscriptions.