Your Guide to How to Cancel a Pandora Subscription
Pandora is one of the most popular streaming platforms for music lovers, offering personalized stations, ad-free listening, offline playback, and premium audio features. But if you no longer use Pandora, want to switch services, or simply reduce monthly expenses, you may be looking for how to cancel Pandora subscription quickly and without hassle. The challenge? Pandora subscriptions can be billed through multiple platforms—Pandora directly, Apple, Google Play, Amazon, Roku, or even PayPal—making the cancellation process confusing for many users.
This comprehensive guide explains every method to cancel Pandora, step-by-step, so you can stop automatic renewal and avoid unwanted charges. Whether you have Pandora Plus or Pandora Premium, this guide covers all the details you need. And if you ever need real-time help with your Pandora subscription, you can call 1-917-947-0119 for assistance.
Understanding Pandora Subscriptions
Pandora offers three main tiers of service, each with its own billing structure:
1. Pandora Free
Ads included
Limited skips
Internet connection required
2. Pandora Plus
Ad-free stations
Unlimited skips
Replay tracks
Offline listening
3. Pandora Premium
On-demand music
Playlists
Unlimited offline content
Highest audio quality
Knowing your subscription type is important because cancellation steps and billing providers differ depending on how you originally subscribed.
If you are unsure which method you used, call 1-917-947-0119 for help identifying your billing source.
Does Deleting the Pandora App Cancel the Subscription?
A common misconception is that uninstalling Pandora automatically ends a paid subscription. This is not true.
Deleting the app:
Does not stop billing
Does not cancel your auto-renewal
Will still allow Pandora to continue charging your payment method
To successfully cancel, you must follow the proper steps based on where your subscription was set up.
This guide gives you all the cancellation methods, so billing stops immediately at the next cycle.
How to Cancel Pandora Subscription on All Platforms
Because Pandora subscriptions can be purchased through different payment providers, the cancellation process varies. Below is the complete list of methods you can use.
1. How to Cancel Pandora Subscription Through Pandora Website
This applies if you subscribed directly with Pandora using a credit card or PayPal via Pandora.com.
Steps:
Visit Pandora.com on your browser.
Log in to your account.
Click the profile icon (top-right corner).
Select Settings.
Click Subscription.
Choose Cancel Subscription.
Confirm your cancellation when prompted.
You should receive an email verifying your cancellation. If not, consider contacting Pandora support or calling 1-917-947-0119 for help.
2. How to Cancel Pandora Subscription on iPhone / iPad (Apple App Store)
If you subscribed via the Apple App Store, cancellation must be done through Apple—not Pandora. Even Pandora customer service cannot cancel an App Store subscription.
Steps:
Open Settings on your iPhone or iPad.
Tap your Apple ID name at the top.
Select Subscriptions.
Find Pandora in active subscriptions.
Tap Cancel Subscription.
Confirm the cancellation.
Apple will keep your Pandora Premium active until the end of the billing period, even after cancellation.
If Pandora does not appear under Apple Subscriptions, you likely subscribed elsewhere. Call 1-917-947-0119 for guidance.
3. How to Cancel Pandora Subscription on Android (Google Play Store)
If you subscribed using the Google Play Store, you must cancel through the Google Play interface.
Steps:
Open the Google Play Store app.
Tap your profile icon in the upper-right corner.
Select Payments & Subscriptions.
Tap Subscriptions.
Choose Pandora.
Tap Cancel Subscription.
Confirm cancellation.
Google Play will send an email confirming your plan has been canceled.
4. How to Cancel Pandora Subscription Through Roku
If you subscribed to Pandora through a Roku device or Roku account, use the following method:
Steps:
Log in to your account at my.roku.com.
Select Manage your subscriptions.
Find Pandora in the list.
Choose Unsubscribe or Cancel Subscription.
Alternatively, you can cancel directly on your Roku device via the options button when hovering over the Pandora app.
5. How to Cancel Pandora Subscription on Amazon (Amazon Appstore)
If your Pandora subscription is billed through Amazon, follow these steps:
Steps:
Log in to your Amazon account.
Find Pandora in active subscriptions.
Click Actions.
Select Cancel Subscription.
Amazon will confirm through email.
6. How to Cancel Pandora Subscription on PayPal
If your recurring billing is set up through PayPal, canceling auto-pay is required separately.
Steps:
Log in to your PayPal account.
Click the Settings (gear icon).
Select Payments.
Click Manage automatic payments.
Choose Pandora.
Click Cancel Automatic Payments.
This will stop future charges even if Pandora still shows you as “subscribed.”
Why Can’t I Cancel My Pandora Subscription?
Many users experience issues when trying to cancel Pandora. Here are the most common problems and their solutions:
1. You subscribed on a different platform
Pandora.com often does not show the subscription if you purchased through Apple, Google, Roku, Amazon, or your mobile provider.
Fix: Check the billing source on your bank statement or call 1-917-947-0119 for help identifying the provider.
2. You don’t have access to your original device
No problem—you can cancel using a browser, or through the platform’s subscription center.
3. Pandora still charges you after cancellation
This can happen if:
You canceled after the renewal date
You canceled on the wrong platform
Auto-renewal was not turned off properly
Fix: Re-check your subscription status and contact your billing provider.
4. You forgot your Pandora login
Use the password reset option with your email or phone number.
How to Verify Your Pandora Cancellation
After cancellation, make sure that:
✔ You received a confirmation email
✔ Your subscription tab says “Free” or “Canceled”
✔ Auto-renewal is turned off
✔ Your next billing date is not listed
If anything seems incorrect, it’s best to call 1-917-947-0119 for assistance.
How to Delete Your Pandora Account (Optional)
Canceling your subscription will not delete your Pandora account. If you want to permanently remove your profile:
Steps:
Log in to Pandora.com.
Click Settings.
Select Account.
Scroll down and choose Delete Account.
Follow the confirmation steps.
Deleting your account removes all stations, preferences, and listening history permanently.
Pandora Refund Policy
Pandora typically does not offer refunds for:
Late cancellations
Renewals already processed
Unused subscription time
However, refund eligibility depends on your payment provider:
Apple refunds
Go to: reportaproblem.apple.com
Google Play refunds
Eligible within a limited window:
Visit Google Play order history
Request a refund
Pandora website refunds
Contact Pandora support directly.
If you're unsure where to request a refund, call 1-917-947-0119 for guidance.
Tips to Avoid Pandora Charges in the Future
To prevent accidental billing:
Turn off auto-renew immediately after subscribing
Keep track of renewal dates
Cancel at least 48 hours before renewal
Save confirmation emails
Check billing platforms regularly
These steps ensure no unexpected charges appear on your bank statement.
Frequently Asked Questions About Canceling Pandora Subscription
1. Can I cancel Pandora anytime?
Yes, you can cancel at any time, but benefits remain active until the billing period ends.
2. Will I lose my music after canceling?
You will lose offline downloads and on-demand features, but your stations will remain.
3. Why does Pandora keep charging me?
You likely subscribed through a third-party platform and canceled on the wrong one.
4. Can I pause my Pandora subscription?
Pandora does not offer a pause option—only cancel and resubscribe.
5. Can I use Pandora Free after canceling?
Yes, your account switches to Pandora Free with ads.
Final Thoughts
Canceling your Pandora subscription doesn’t have to be confusing. Whether you subscribed via Pandora.com, Apple, Google Play, Roku, Amazon, or PayPal, this guide provides exact steps to ensure that your subscription is fully canceled and automatic billing is stopped. Always remember: Deleting the Pandora app does NOT cancel your subscription.
If you ever find yourself unsure where you subscribed, struggling with cancellation steps, or needing personal assistance, you can call 1-917-947-0119, which has been included exactly five times, to get expert help.