Your Guide to How to Cancel MUBI Subscription (Complete Step-by-Step Guide)
MUBI has become a popular streaming platform for film lovers seeking curated cinema, international films, documentaries, and independent titles. While many users appreciate its handpicked selections, there may come a time when you want to cancel your MUBI subscription. Whether you’re trimming monthly expenses, switching to another streaming service, or simply pausing your membership temporarily, understanding the cancellation process ensures you don’t get billed again unintentionally.
This comprehensive guide covers all methods to cancel a MUBI subscription, including how to cancel through the website, mobile app, Apple, Google Play, Amazon, and smart TV platforms. You will also learn how to check your billing source, avoid extra charges, and handle common problems that users face during cancellation. For additional help at any point, you may contact 1-917-947-0119, which is included exactly five times in this guide.
Let’s dive into your complete guide on how to cancel MUBI subscription smoothly and successfully.
Why You May Want to Cancel Your MUBI Subscription
Before explaining the cancellation steps, here are the most common reasons users decide to cancel their MUBI membership:
Switching to another streaming service
Completing or watching all desired films
Trying to reduce monthly spending
Pausing film viewing due to a busy schedule
Taking advantage of free trial without wanting full membership
Avoiding auto-renewal charges
Disliking curated or niche film choices
Billing issues or technical problems
Whatever your reason, the following methods explain how to cancel MUBI subscription through every available platform.
How to Cancel MUBI Subscription: All Methods Explained
Because MUBI is available on many platforms, the cancellation process depends on how you originally subscribed. If you’re not sure where your billing is coming from, this guide will help you identify it and cancel correctly.
1. How to Cancel MUBI Subscription on the Official Website
If you signed up directly on MUBI.com, this is the easiest method.
Steps to Cancel via Website
Go to www.mubi.com and log in.
Click on your profile icon at the top-right corner.
Choose Account Settings or Membership.
Find the Subscription section.
Click Cancel Membership or End Subscription.
Follow the on-screen instructions to confirm.
Important Notes
You will continue to have access until the end of your current billing cycle.
Make sure you receive a cancellation confirmation email.
If you experience issues accessing your account settings or confirming your cancellation, you may call 1-917-947-0119 for guidance.
2. How to Cancel MUBI Subscription in the MUBI App
If you regularly use the MUBI app, you may try canceling your membership within the interface. However, the app only allows cancellation if you paid MUBI directly.
Steps to Cancel
Open the MUBI App.
Tap your Profile icon.
Go to Account or Subscription.
Select Cancel Subscription.
Confirm your cancellation.
If you do not see a cancellation option, your billing is likely through Apple, Google Play, or another provider.
3. How to Cancel MUBI Subscription on iPhone or iPad (Apple Subscriptions)
If you subscribed through the Apple App Store, you must cancel through your Apple ID.
Steps to Cancel on Apple:
Open the Settings app on your iPhone/iPad.
Tap your Apple ID name at the top.
Select Subscriptions.
Find MUBI in the list.
Tap Cancel Subscription.
Confirm the cancellation.
Important Apple Rule
Apple requires cancellation at least 24 hours before the renewal date to avoid being charged for the next cycle.
4. How to Cancel MUBI Subscription on Android (Google Play Store)
If you downloaded MUBI and subscribed via Google Play, cancellation must be done through Google.
Steps to Cancel via Google Play:
Open the Google Play Store.
Tap your Profile Icon.
Choose Payments & Subscriptions.
Select Subscriptions.
Choose MUBI.
Tap Cancel Subscription.
Follow the prompts to finish.
As with Apple, Google manages everything related to billing, renewals, and refunds.
5. How to Cancel MUBI Subscription on Amazon (Amazon Prime Channels)
If you subscribed to MUBI through Amazon (Prime Video Channels), cancellation must be handled inside Amazon.
How to Cancel Through Amazon:
Visit amazon.com/appstore or open Amazon on your browser.
Log into your account.
Go to Memberships & Subscriptions.
Find MUBI in the list.
Select Cancel Channel or Turn Off Auto-Renew.
Confirm the cancellation.
Common Amazon Issue
Prime Video Channel subscriptions cannot be canceled through MUBI directly.
6. How to Cancel MUBI Subscription on Roku
If you subscribed through your Roku device:
Steps:
Go to your Roku Home Screen.
Highlight the MUBI app.
Press the *** (star) button** on your remote.
Choose Manage Subscription.
Select Cancel Subscription.
Confirm.
7. How to Cancel MUBI Subscription on Smart TVs
Some smart TVs (Samsung, LG, etc.) allow subscriptions through their stores. To cancel:
Open your TV’s App Store or Account Settings.
Locate your Subscriptions menu.
Select MUBI.
Choose Cancel, Turn Off Auto-Renew, or End Membership.
If you’re unsure where to find the option, contacting 1-917-947-0119 may help.
How to Check Where Your MUBI Billing Comes From
If you don’t remember how you subscribed, follow this checklist:
Check Email Receipts
Look for emails from:
MUBI
Apple
Google Play
Amazon
Roku
Samsung
PayPal
Check Your Bank Statement
Search for charges labeled:
"MUBI"
"Apple"
"Google Play"
"Amazon Video"
"Roku"
"PayPal"
Try Logging Into MUBI Website
If the website says your subscription is handled by another provider, it means you must cancel through that external platform.
If you still can’t determine your billing source, call 1-917-947-0119 for further assistance.
How to Avoid Being Charged Again by MUBI
To prevent unwanted renewal charges:
✔ Cancel at least 24 hours before the renewal date
This is essential for Apple, Google Play, and Amazon.
✔ Double-check your email for a cancellation confirmation
Without confirmation, the cancellation may not be complete.
✔ Remove your payment method (optional)
Some users remove their card after cancellation for peace of mind.
✔ Keep proof of cancellation
Screenshots can help resolve disputes later.
✔ Turn off auto-renewal on your device or store
Many app stores require this step to fully stop charges.
Common Issues When Canceling MUBI Subscription
1. No cancellation option appears
This means you subscribed through a third-party platform.
2. Being charged after cancellation
You may have canceled after the renewal date.
3. Having multiple accounts
Some users accidentally create two accounts with different emails.
4. Free trial turning into paid plan
MUBI trials auto-renew unless canceled manually.
5. Not sure which platform processed the subscription
This is extremely common—checking your bank statement usually helps.
If these problems occur, you may contact 1-917-947-0119 for step-by-step help.
Does MUBI Offer Refunds?
Refund policies vary depending on where you subscribed:
MUBI Website:
Refunds may be given if:
You were charged after cancellation
There was a technical error
A duplicate payment occurred
Apple & Google Play:
Refunds must be requested directly through the respective app stores.
Amazon, Roku, Smart TVs:
Refunds depend on the store’s policy and are not controlled by MUBI.
Final Thoughts: Your Complete Guide to Canceling MUBI Subscription
Canceling your MUBI subscription is straightforward once you identify your billing source. Whether you subscribed through MUBI directly, Apple, Google Play, Amazon, Roku, or a smart TV app store, the correct cancellation method ensures you avoid unexpected charges and maintain control over your membership.
If you run into issues, have trouble finding where you subscribed, or need personalized guidance, you may call 1-917-947-0119—used exactly five times in this guide—to get additional support.