How does it work?
Invoice customers on custom schedules (for example, every 7 days)
Generate charges in advance or in arrears
Set default behaviour at customer level
Override those defaults per order when needed
Step 1: Creating a Charging period
Go to System Setup
Charging Periods
Add Charging Periods
A charging period defines how frequently charges are generated for an order.
Examples:
Every 7 days (weekly)
Every 28 or 30 days (monthly)
Once set, OnRent Go will group charges and generate invoices based on this interval.
In advance – before the billing period starts
In arrears – once the billing period has completed
Step 2: Set Default Charging Behaviour on the Customer
You can define default billing rules so they automatically apply to all new orders for a customer.
Open Accounts
Select an existing Account or create a new one
Navigate to the Details section
Configure:
Charging Period (for example, every 7 days)
Save the customer record
✅ These settings now act as the default for all orders created for this customer.
Step 3: Create an Order Using Customer Defaults
Create a new order for the customer
The system automatically applies:
The customer’s charging period
The advance/arrears setting
You can alter this on a per order basis
Continue building the order as normal (items, dates, pricing)
No additional setup is required if the defaults are correct.
Step 4: Generate Charges
Depending on your setup, OnRent Go will create charges:
Charges are grouped based on the selected charging period and are ready for invoicing automatically.
Step 6: Invoice the Customer
Open Invoices
Review generated charges
Create and send invoices as usual
Invoices reflect:
The chosen charging period
Whether charges were created in advance or arrears