1. Enable Metering on the Product
Go to Products
Select the product you want to configure.
Turn Metering ON.
Once metering is enabled, a new section will appear in your Rate:
Excess Use Charging Defaults
2. Configure Excess Use Charging Defaults
In the Excess Use Charging Defaults section:
Set the included hours
– This is the standard number of hours the customer is allowed to use the equipment during the rental.Define the hourly charge for excess usage
– Enter the price per hour for any usage beyond the included hours.
These defaults will now automatically apply to every order item using this product.
3. (Optional) Override Hours on Specific Orders
If a customer has a contract with custom usage terms:
Open the Order Item within the rental contract.
Override the included hours or excess hourly charge as needed.
This allows you to accommodate special agreements without changing the product defaults.
The standard hours included are per day during the hire period.
4. Track Meter Readings During the Rental Lifecycle
Throughout the rental:
Record meter readings at delivery, on‑hire, service checks, or return.
OnRent GO will automatically calculate the number of hours used.
The system compares total usage to included hours and identifies excess usage automatically.
5. Automatically Bill Excess Usage on Return
When the item is returned:
Enter the final meter reading.
OnRent GO will calculate:
Total hours used
Excess hours (if any)
Charges based on the configured hourly rate
The excess usage charge will automatically be added to the billing document (invoice).
This ensures you never miss chargeable usage and revenue is protected.
6. Finalize the Invoice
Review the automatically added Excess Hours charge line.
Confirm or adjust the period if required.
Approve and send the invoice to the customer.