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How do deposits / purchases and withdrawals / redemptions work (methods, limits, and processing times)?

Learn how to purchase Gold Coins, receive Sweepstakes Coins as rewards, and redeem Sweepstakes Coin winnings for prizes.

Updated this week

Pickem uses two key flows: purchases (for Gold Coins, with Sweepstakes Coins awarded as a promotional bonus) and redemptions (exchanging Sweepstakes Coin winnings for prizes).


Purchases

  • What you purchase:

    • Gold Coins (GC): Play-for-fun currency. Not redeemable for prizes.

    • Sweepstakes Coins (SC): Provided as a promotional bonus with every Gold Coin purchase. SC can be used in the Social Casino and redeemed for prizes once playthrough requirements are met.

  • Payment methods:

    • Debit and credit cards (Visa and Mastercard)

    • Online banking

  • Limits (current shop offers, may vary):

    • Minimum purchase: $4.99

    • Maximum purchase: $499.99

  • Processing time: Purchases are typically instant, with balances updated immediately after confirmation.


Redemptions (Sweepstakes Coins)

  • What you can redeem: Sweepstakes Coins (SC) winnings, once playthrough requirements are completed. Gold Coins cannot be redeemed.

  • Redemption methods:

    • Debit and credit cards (Visa and Mastercard)

    • Online banking

  • Limits:

    • Minimum redemption request: $100

    • Maximum per redemption: $2,500

    • One pending redemption allowed at a time

    • Florida residents: Maximum $5,000 redemption volume per month

    • All other states: Maximum $15,000 redemption volume per month

  • Processing time: Redemption requests are typically reviewed and processed within 3–5 business days.


Important notes

  • Verification required: Before your first redemption, you’ll need to complete identity verification (KYC).

  • Taxes: Prizes may be considered taxable income, and a 1099 form may be issued if your annual redemptions meet IRS thresholds.

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