Pickem Help Center

General

Answers to frequently asked questions.

51 articles

Account access Issues_{4 articles}

Account deactivation_{2 articles}

Account details_{4 articles}

Account eligibility_{5 articles}

Verification_{8 articles}

Deposits & purchases

Accepted payment methods

How do deposits / purchases and withdrawals / redemptions work (methods, limits, and processing times)?

Depositing funds and purchases_{3 articles}

Withdrawal & redemptions

Prize redemptions_{9 articles}

Technical issues

I can’t log in to my account

How do I check my gameplay history?

My game session was interrupted

Why are my Gold Coins/Sweepstakes Coins not updating during gameplay?

Rewards, promotions and bonuses

What promos/bonuses do you offer?

Which Welcome Pack should I choose?

How do I keep track of bonuses and promotions?