Sub-appointment information:
Sub-appointment timeline: 7-14 business days
*Sub-appointment processing does not begin until your Bold Penguin compliance review has been approved.
Appointing states: Available to agencies domiciled in all 50 states
Sub-appointment requirements:
All agents interested in quoting with biBERK must attend a training on biBERK's Service Portal (BSP) within 30 days of sub-appointment activation. REGISTER HERE
biBERk does not accept shared email addresses. Each BSP user must have a unique email address for sub-appointment activation.
Please be advised that sub-appointment requirements are determined solely by the carrier and are subject to change without prior notice. Exceptions to these requirements will not be considered unless explicitly stated. Additionally, approval for sub-appointments is entirely at the discretion of the carrier.
biBERK contacts:
biBERK agent support (policy servicing & billing) | Phone: 1-855-430-7220 |
biBERK login and technical issues | |
Claims | Phone: 1-844-472-0966 Email: Claims@biBERK.com |
Cancellations These cannot be requested through conversations |
*Please note that biBERK does not offer a direct underwriting contact. Any requests need to be addressed by calling their Partner Support Line at 1-855-430-7220 or through their Conversations (chat) feature directly in BSP.
biBERK weekly webinars
Onboarding webinars - Fridays (bi-weekly) at 1:00 p.m. ET
Participate in a Zoom webinar designed to provide essential training for both new appointees and those needing a refresher. Elevate your proficiency in accessing and quoting policies through the biBERK Service Portal (BSP).
To ensure continuous portal accessibility, new BSP users are required to complete this training within the first 30 days of establishing BSP access.
biBERK appetite and carrier resources
Integrated lines of business:
Professional Liability (PL)
Workers' Compensation (WC)
We encourage you to use the Bold Penguin Terminal for any workers’ compensation and professional liability quotes you are looking to place with biBERK. You may access biBERK’s additional lines of business by quoting directly through BSP.
Please review the following resources to help you with quoting through biBERK:
If you need assistance after reviewing the above material, please email PartnerAgentService@biBERK.com or call 1-855-430-7220. Note that all submissions must be made through BSP and should not be called in.
Follow biBERK Carrier Connection on LinkedIn for real-time biBERK updates:
NOTICE from biBERK: security protocols
NOTICE from biBERK: security protocols
The security restrictions listed below apply to agent accounts used to access biBERK's Service Portal (BSP).
Logins are only allowed from U.S. locations
The use of anonymizer proxies or similar services is not allowed, as it can change your source IP address/location and can cause your account to be locked.
It is required that you have multi-factor authentication (MFA) enabled on all of your accounts.
Accounts that have not been used in 6 months will be disabled.
biBERK reserves the right to disable accounts that are violating biBERK's security standards. Repeated violations or misrepresentation may result in permanent access removal for an agency or agent.
Questions regarding biBERK's security restriction should be directed to the biBERK Partner Agent Service Team at PartnerAgentService@biberk.com.