Skip to main content
All CollectionsHow to GuidesUsing your RLSS UK tahdah Account
What do I do if I have Forgotten my Username or Password?
What do I do if I have Forgotten my Username or Password?
RLSS UK avatar
Written by RLSS UK
Updated this week

Jump to:

RLSS UK Account User Interface v4.1 Instructions (2020)

For Username

Step 1
Click here to visit the RLSS UK webpage to begin the process for if you have forgotten your Username.

Step 2
Enter the email address you have linked to your RLSS UK Account and click 'Send Username'.

Shortly after clicking send you will receive an email with your username within it.

For Password

Step 1
Click here to visit the RLSS UK webpage to begin the process for if you have forgotten your Password.

Step 2
Enter the email address you have linked to your RLSS UK Account and click 'Send Link'.

Shortly after clicking send you will receive an email with a password reset link within it. 

Step 3
Click the link in the email and confirm your email address and enter a new password.


RLSS UK Account User Interface v4.2 Instructions (2024)

2. Click "Forgot your password?" or "Forgot your username?".

3. Enter the email address for the account in the "Email" field.

4. Click "Send Link".

5. If you have clicked "Forgot your username?" you will be sent an email with your username within it.

6. If you have clicked "Forgot your password?" then you will be sent an email with a link to create a new password. Click "Please click here to create a new password".

7. Enter your email address into the "Email" field.

8. Enter a new password into the "Password" field and then the same password into the "Confirm password" field.

9. Click "Change Password".

Did this answer your question?