How to Guides

All the guides to support you with our system

36 articles in this collection
Written by James, Kieron Maher, and RLSS UK (IQL)

How to delete a course

How to delete a course using your RLSS UK account (powered by tahdah)

Written by RLSS UK (IQL)
Updated over a week ago

How to Advertise the Club using Club Finder

Guidance on how to get you Club to appear in the Club Finder search results using your RLSS Account (powered by tahdah)

Written by RLSS UK (IQL)
Updated over a week ago

How to manage course payments and cancellations

Guidance on how to manage course payments and cancellations through your RLSS Account (powered by tahdah)

Written by RLSS UK (IQL)
Updated over a week ago

How to enquire about and book a course

Guidance on how to enquire about or book a course using your RLSS Account (powered by tahdah)

Written by RLSS UK (IQL)
Updated over a week ago

Gaining Access to your RLSS UK tahdah

How to create an account? (NEW Customers)

For those who do not have a Society Number.

Written by James
Updated over a week ago

How to access your account

For those with a Society Number.

Written by James
Updated over a week ago

Ways to contact us about our new system

Written by James
Updated over a week ago

Using your RLSS UK tahdah Account

How to set your email subscription preferences

Written by James
Updated over a week ago

How to update your details

Written by James
Updated over a week ago

What do I do if I have forgotten my username or password?

Written by James
Updated over a week ago

How to add payment cards

Written by James
Updated over a week ago

How to set up two factor authentication

Written by James
Updated over a week ago

How to accept an invitation to be part of a Centre, Branch and Club.

Written by James
Updated over a week ago

For Candidates

How to renew your NWSMP award

Guide on to renew your NWSMP award (for exisiting award holders only)

Written by RLSS UK (IQL)
Updated over a week ago

How to download my certificate

Written by James
Updated over a week ago

How to access online learning

How to do online learning in our system, tahdah.

Written by James
Updated over a week ago

For Members

How to renew your RLSS UK Membership

Written by James
Updated over a week ago

How to become an RLSS UK Member

Written by James
Updated over a week ago

How to view your Membership benefits

Written by James
Updated over a week ago

How to set up a direct debit for membership

Set up a Direct Debit in the new system.

Written by James
Updated over a week ago

How to view payment history

Written by James
Updated over a week ago

For Trainers & Instructors

How to provide evidence of Instructor/ Trainer Assessor qualifications

Guidance on how to provide evidence of Instructor/ Trainer Assessor qualifications (replacing the certificate of authority)

Written by RLSS UK (IQL)
Updated over a week ago

How to view and complete Instructor/ Trainer applications

Guide on how to view and complete Instructor/ Trainer applications

Written by RLSS UK (IQL)
Updated over a week ago

For Approved Training Centres and Providers

How to view Courses/Assessments (taken place at my Approved Training Centre/ Provider)

Guidance on how to view course or assessments that have taken place at your ATC/P using your RLSS Account (powered by tahdah)

Written by RLSS UK (IQL)
Updated over a week ago

How to check and edit your Approved Training Centre / Provider or Club details

Written by James
Updated over a week ago

How to allocate user levels and roles to your staff (for Approved Training Centres & Providers)

Written by James
Updated over a week ago

How to add people to your Approved Training Centre (Bulk Upload)

Written by James
Updated over a week ago

How to view my Staff's Qualifications & CPD's

As an Approved Training Center Coordinator (ATCC) you have the permission level to view your staff's qualifications and CPD records

Written by James
Updated over a week ago

How to access Approved Training Centre/ Provider Resources

A how-to guide on accessing Approved Training Centre/Provider resources on your RLSS UK Account (powered by tahdah).

Written by RLSS UK (IQL)
Updated over a week ago

For Clubs

Creating an account for children

How to create an account for children under 13

Written by Kieron Maher
Updated over a week ago

How to pay for membership for club members

Written by RLSS UK (IQL)
Updated over a week ago

How to add members to the club

Written by RLSS UK (IQL)
Updated over a week ago

How to add people to your club (bulk upload)

Written by RLSS UK (IQL)
Updated over a week ago

How to change the club role of individuals or remove individuals from your club

Written by RLSS UK (IQL)
Updated over a week ago

How to view the Qualifications & Awards of Members

Written by RLSS UK (IQL)
Updated over a week ago

General Guides

Email address is already registered with another account.

I cant login, TahDah says my email address is already registered with another account?

Written by Kieron Maher
Updated over a week ago