Find the course that the unsuccessful candidate attended (go to the burger menu (the three horizontal lines) and click 'My Events').
From the booking page of the course check the box to the right of the unsuccessful candidate's name and then click "Book Reassessments"
You will get one free reassessment per candidate booking.
Reassessments can be booked for multiple candidates simultaneously or you can book them one by one.
The system will look for any courses that you have running that the candidate could be booked on to the assessment for and also give you the option to 'Create Course' should you want to run this separately.
Add to a course
Click the plus symbol next to the course you would like to add the candidate to. Their reassessment will then be available through this course.
Create a new course
If you choose this option then you will be able to change the following options:
Start and End Dates
Provider - should you wish to carry out the reassessment at a different centre.
Closed Access - will you allow others to book on the assessment?
Once you have this set then you can click 'Create Course and Add Bookings'. The existing course details such as depth of pool will automatically be exported