Frequently Asked Questions (FAQs)

All your questions answered

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27 articles in this collection
Written by James and RLSS UK (IQL)

How to Purchase and Assign Credits on a Course

How to pre-purchase and assign credits against courses through your RLSS UK account (powered by tahdah)
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Written by RLSS UK (IQL)
Updated over a week ago

What you need to know about our new system (tahdah) and how it will affect you.

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Written by James
Updated over a week ago

How to manage a failed candidate

Guidance on how to manage a failed candidate and book a reassessment using your RLSS UK Account (powered by tahdah)
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Written by RLSS UK (IQL)
Updated over a week ago

Will RLSS UK provide training on the tahdah system?

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Written by James
Updated over a week ago

How to enter and submit assessment results

Guidance on how to enter and submit assessment results for courses in your RLSS UK Account (powered by tahdah)
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Written by RLSS UK (IQL)
Updated over a week ago

How to register a course

Guidance on how to register a course through your RLSS UK Account (powered by tahdah)
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Written by RLSS UK (IQL)
Updated over a week ago

How to order course materials

Guidance on how to order and receive course materials for your courses using your RLSS UK Account (powered by tahdah)
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Written by RLSS UK (IQL)
Updated over a week ago

How to advertise a course

Guidance on how to make sure your course can be found by candidates looking to book on.
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Written by RLSS UK (IQL)
Updated over a week ago

How to download theory assessment papers (for First Aid, NPLQ & NPSQ only)

Guidance on how to download theory papers for qualifications and awards using your RLSS UK Account (powered by tahdah)
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Written by RLSS UK (IQL)
Updated over a week ago

How to add candidates onto courses

Guidance on how to add candidates to your courses using your RLSS UK Account (powered by tahdah)
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Written by RLSS UK (IQL)
Updated over a week ago

How to set the delivery address for course materials

Guidance on how to set the delivery address for physical manuals when creating a course in your RLSS UK Account (powered by tahdah)
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Written by RLSS UK (IQL)
Updated over a week ago

How to receive and manage enquiries for courses

Guidance on how you can receive and manage enquiries for courses in your RLSS UK Account (powered by tahdah)
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Written by RLSS UK (IQL)
Updated over a week ago

How to advertise a course (using old candidate packs)

Guidance on how to register a course using old candidate packs through your RLSS UK Account (powered by tahdah)
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Written by RLSS UK (IQL)
Updated over a week ago