The Transactions page lists all transactions in the system and enables you to access details for each transaction.
You can search for transactions by order ID, customer, or transaction ID.
For each transaction, you can review the customer and payment details. You can also issue a refund or resend a receipt.
Search for a transaction
Mobile application
In the mobile app, select
. The Transaction History window is displayed.
In the search field above the list, enter a transaction ID (for example, from the customer receipt), customer name, or transaction amount. The transactions that contain the search criteria are displayed.
To view the transaction details, select the transaction row.
To view information for the original transaction, select > next to the payment type.
Web application
In the web application, select Transactions in the navigation menu.
In the search field above the list, enter an order ID (for example, from the customer receipt), customer name, or transaction amount.
Select Search. The transactions that contain the search criteria are displayed.
To view the transaction details, select the transaction row.
To view information for the customer associated with the transaction, select the customer row under Customer Details.
To view payment information for the transaction, select the payment type row under Payment Details.
To view the full receipt, select the Receipt row under Payment Details.
