If this message is displayed on the ReadyPoint app, we have tried to validate your information multiple times and need additional information regarding your account.
When this message is displayed, select Learn More. The following screen is displayed.
When this occurs, we are reviewing the account and will contact you if we need any additional documentation. Until our underwriting team has completed this review, payouts will not be available. If any transactions have been processed, after the review is complete, within 2 business days, we will deposit any funds that have been processed but not paid yet.