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Network-related errors

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Written by Judy Stout

The following errors typically occur when your device's network connection has temporarily weakened or is not strong enough. This issue can apply to your cell phone network or your Wi-Fi connection.

Oops, No Internet Connection

This error occurs if you are not connected to any network. Check your Wi-Fi or SIM Connection and then try again.

Something went wrong

The network connection could not connect to the ReadyPoint server. If this message is displayed, your network connection may be weak or temporarily disconnected.

  1. Tap Try again and repeat the previous action.

  2. If the error persists, check your Wi-Fi or SIM Connection and then try again.

  3. If the error remains, contact Support.

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