Skip to main content

Check your network connections

J
Written by Judy Stout

Wi-Fi connection

  1. If you are in the ReadyPoint app, navigate to the home screen of your device.

  2. Slide up on the screen to view your apps.

  3. Tap Settings.

  4. Tap Connections.

  5. Ensure that Wi-Fi is toggled on.

  6. Tap Wi-Fi.

  7. Ensure that the appropriate Wi-Fi network is connected. If not, select the appropriate network. You may be prompted for a password.

  8. If necessary, enter the required password. The network should show as connected.

SIM connection

  1. If you are in the ReadyPoint app, navigate to the home screen of your device.

  2. Slide up on the screen to view your apps.

  3. Tap Settings.

  4. Tap Connections.

  5. Tap SIM manager.

  6. Ensure that eSIM 1 is toggled on.

Did this answer your question?