This article explains how to create projects in SubBase, assign project details, and understand how groups and watchers work to control visibility and notifications across your company.
Overview
Projects are the foundation of SubBase. Every material request, order, and invoice is tied to a project, allowing your team to track spending, deliveries, and approvals in one place.
Each project includes core details such as Project Name, Project ID, Project Group, Delivery Address, and an optional Default Invoice Assignee that connects to your Accounts Payable workflow.
Who Can Do This
Access to create and manage projects depends on your role and company permissions.
Admin
Always has full access to create, edit, deactivate, and manage projects
Can manage project-level invoice assignees and visibility
Purchaser
In most setups, can create and edit projects
If you do not see Add Project, your permissions may be restricted by your Admin
User and Material Requester
View-only access
Can see existing projects but cannot create or edit them
Note: If you do not have access to create projects, contact an Admin. Only Admins can update permissions under Company Settings > Permissions.
What Is a Project Group
Project Groups organize projects into manageable sets, such as by region, department, or business unit. Groups control both organization and visibility.
When you assign a project to a group, users who belong to that group automatically see all projects inside it.
Common examples include:
Regional groups like West Coast Projects or Southeast Division
Trade-based groups like HVAC Projects or Electrical Projects
Client or business unit groups like Retail Development or Public Works
Admins can add or rename groups from the User Profile Menu > Company Settings > Groups.
Important: Ungrouped Projects
If a project is created without a group, it is automatically placed in Ungrouped Projects.
Projects in this category may not appear for users unless they are members of the Ungrouped Projects group.
Best Practice:
Confirm the correct group exists before creating a project
If it does not exist, create the group first, then assign the project during creation
This ensures the project is visible to the right users immediately.
Before You Start
Make sure you have the following information ready:
Project Name and optional Project ID
The Project Group the project should belong to
A Delivery Address, or plan to add one later
Optional Default Invoice Assignee for invoice review
If Inventory is enabled, the Warehouse assigned to the project
All of these fields can be edited later from Project Settings.
Steps to Create a Project
Step 1: Go to the Projects tab in the blue navigation bar.
Step 2: Click Add Project at the top right.
Step 3: Complete the project details:
Project Name
Project ID (optional)
Project Group
Warehouse (only if Inventory is enabled)
Default Order Watchers (optional)
Invoice Assignees for project invoice roles
Delivery Address
Step 4: Click Save Changes.
End State: The project appears in the Projects list and is available when creating Orders, RFQs, and Invoices.
Watchers and Notifications
Watchers control who receives notifications about activity.
Project-level watchers
Receive notifications for all activity on the project
Best for project managers or leads
Order-level watchers
Receive notifications only for specific orders they are tagged on
Important: When you create a project, you are automatically added as a project-level watcher. You can remove yourself later if you do not need notifications.
Manage Existing Projects
Admins and permitted Purchasers can manage projects at any time.
You can:
Edit project details using the gear icon
Update delivery addresses
Change default invoice assignees
Add or remove watchers
Toggle projects between Active and Inactive
Search by Project Name or Project ID
Switch between Card View and List View
Bulk project imports are handled by the SubBase Customer Success team.
Before reaching out to Support, there are a few required steps to ensure your upload can be completed quickly and accurately.
Troubleshooting
I cannot see the Add Project button
I cannot see the Add Project button
Your role may not allow project creation
Contact an Admin to confirm permissions
I do not see my project
I do not see my project
The project may be marked Inactive
Enable the Inactive toggle in the Projects tab
Check whether the project is in Ungrouped Projects
The group I need is not available
The group I need is not available
The group may not exist yet
Create the group first, then assign the project
I am receiving too many notifications
I am receiving too many notifications
You may be a project-level watcher
Edit the project and remove yourself from the Watchers list
