STORE SUPPORT – CONTENT NOT DELIVERED
Information about common issues related to item purchases
5 articles
I have entered my user ID and email, but I can’t complete the purchase. What should I do?
I have entered an incorrect user ID but a valid email. Will I still receive the content?
I have entered a valid user ID but an incorrect email. What should I do?
I have entered an incorrect user ID and email, but the order shows as “completed.” What does this mean?
I haven’t received my voucher code. What can I do?