Once you log in, click on Exchange

Choose the currency account from where you want to exchange

Enter the amount you want to exchange from

Choose the currency you want to get; you will see displayed the exchange rate and the amount you will get – if you don’t see the currency you want to exchange to you can click on the + icon and from there, create the currency account you need (or check this FAQ)

Click Send

A confirmation pop-up will show the details you entered, you have 30 seconds to confirm the exchange otherwise the pop-up will refresh with an updated exchange rate and the new amount you will get

Click on Confirm to proceed or click the arrow to go back – once confirmed, you will see the transaction details

Once you log in, click on Currency Exchange tab

Choose the account from where you want to exchange

Enter the amount and the currency you want to exchange from

Choose the currency you want to get; you will see displayed the exchange rate and the amount you get

Chose the target account, if you are using the Multi-Currency account you can exchange currency within the same account

Click Exchange

A confirmation pop-up will confirm that the exchange is in process, you will see the exchanged funds in your balance in a few minutes.