With UGLYCASH, you can deposit and withdraw funds directly from any local bank in El Salvador 🇸🇻. To make sure your transaction goes through smoothly, just follow these steps:
Steps to add funds
Steps to add funds
1. Start the deposit in the app
Open the UGLYCASH app.
Go to the “Deposit” section.
Select the option “Bank Transfer 🇸🇻”.
2. Enter the amount
Type the amount in dollars you want to deposit.
Keep in mind the fixed fee of $2 per deposit.
Example: if you want $100 to arrive in your UGLYCASH account, you must transfer $102 from your bank.
3. Get the account details for the transfer
Choose the bank you will use to make the transfer.
The app will show you the account details of our provider Payvalida, where you need to send the money.
Write down or copy the information carefully, since you’ll need it in your bank’s app or website.
4. Make the transfer from your bank
When you log in to your bank’s app or website:
Enter the payment reference provided by the app (an 8-digit number).
Send the total amount including the fee.
Once you complete the transfer:
Save the receipt or take a screenshot.
⚠️ This step is key: without that screenshot of the receipt, your deposit cannot be processed.
Return to UGLYCASH and tap “I’ve made the transfer”.
5. Register your deposit in the form
The Payvalida page will open to register your transaction:
You’ll see your transaction details: reference, amount, and email.
Select the bank you used for the transfer:
If you sent it from Cuscatlán, choose Cuscatlán.
If you sent it from Agrícola or another bank, choose Agrícola.
In the field “Ticket Number”, enter the operation number provided by your bank.
Upload the screenshot of your transfer receipt.
Double-check that all information is correct, and click “Submit Deposit”.
6. Done! Your funds will be credited soon to your balance.
Steps to withdraw funds
Steps to withdraw funds
Go to “Withdraw” on the home screen and select “Bank Transfer 🇸🇻”.
Choose whether you want to withdraw to your own account → “My account”, or to someone else’s account → “Other account”.
Fill in the destination account details and confirm they are correct.
Enter the amount you want to withdraw, confirm the operation, and you’re all set! 🏦🎉 Your funds will soon arrive in your local bank account.
Important Recommendations ✅
You can deposit and withdraw to any bank in El Salvador.
Fee: $2 per transaction
Deposits:
Make sure to send the exact amount shown in the instructions (including the fee).
Always keep your receipt: screenshot or slip.
In the Payvalida form, under “Ticket number”, enter the operation number provided by your bank.
Limits:
Minimum $5 and maximum $1,000 per transaction
Up to 10 transactions per month
Withdrawals:
Double-check that the registered account number is correct.
👉 If the number is wrong, the funds could be lost.
Our provider will send the money directly to the account you register.
Limits:
Maximum $1,000 per transaction
Up to $10,000 per month
When will my deposit be credited? ⏱️
📥 Deposits with Payvalida
Monday to Friday (8:00 a.m. – 6:00 p.m.) → credited within 15 min to 3 hours.
After 6:00 p.m., Saturdays (after 2:00 p.m.), or Sundays → credited on the next business day starting at 8:00 a.m.
👉 Tip: Register your deposit during business hours to get your funds faster.
📤 Withdrawals to local banks
Withdrawals are processed in scheduled batches (El Salvador time):
Monday to Friday: 07:30, 11:30, 14:30, 16:30
Saturdays: 8:00 a.m. and 10:00 a.m.
👉 Tip: If you request your withdrawal before a batch time, it will be processed in that same batch. If not, it goes in the next one.
☝️ If you follow these steps and recommendations, your deposits and withdrawals will be credited to your UGLYCASH account without issue.