Once you've placed an order and selected an expert, full payment equal to the writer’s proposal must be made upfront to complete the hiring process.
We require an upfront deposit to provide a payment guarantee for our experts.
For instance, if a customer were to place an order, hire an expert, and then disappear, the author would have spent their time working on the no-longer-needed order. Our experts are professionals who value their time, and this policy is set to ensure that they are treated fairly.
At the same time, order funds are not released to the expert from your account until you approve the payment.
However, the funds may be released automatically as a part of our experts' protection policy if 8 days have passed since the order deadline and we haven’t heard from you.
This helps keep the payment process fair and transparent for both clients and experts.