Call Recording Protection
The Call Recording Protection feature has been enabled by default for security and compliance purposes. This feature ensures that all of your call recordings are protected and secure.
To access the Call Recording Protection section, navigate to Profile Icon > Profile & Settings > Phones > My Numbers.
**You may also use the "Phones" quick link.
Next, click the Gear Icon on the right-hand side. Then, select Call Recording Protection.
Once you access the Call Recording Protection section, you have the option to either set a password or disable the feature.
If you want to enable the Call Recording Protection feature and set/update the password, see the steps HERE.
If you encounter the Call Recording API login popup when attempting to access your call recordings, please refer to the instructions HERE.
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