Overview
This article addresses common technical issues members encounter with the CEU tracker.
Tracker Won't Save Changes
Open the CEU entry.
Select Edit.
Save the entry again.
Refresh the page.
Missing CEUs
Verify:
The CEU was successfully submitted.
Required documentation was uploaded.
The CEU appears in the appropriate reporting cycle.
Missing Chapter Meeting CEUs
If chapter meeting CEUs do not appear after normal processing, contact the seminar organizer or AAPC Support for assistance.
Mobile Display Issues
Use a desktop browser if sections of the tracker appear missing or do not load correctly on mobile devices.