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Create shipping methods with the correct fee and delivery area

Learn how to create, set up, and manage your shipping and delivery methods, configure shipping rates, link countries, and manage customer…

Add flat-rate or weight-based shipping options and check why they appear for particular customers and addresses.

Ordinary shipping methods are available in Go, Plus and Pro. Customer groups and postcode filters require the applicable Plus/Pro functions. This guide covers Abicart shipping calculation; an external checkout or shipping integration may have its own controls. Naming a method PostNord or DHL does not create an agreement or book a shipment.

1. Create and check the method

Open Settings → Shipping → New shipping method. Enter the customer-facing name and a clear description in the shop's languages. Review Active, customer type, bulky-item conditions and any free-shipping threshold. Save with Add. Then reopen the saved method and check its actual active status rather than relying on an unsaved checkbox. A default can be selected once the method is saved and active.

An active method also needs a valid tariff, fee and country mapping. Its name appearing in the list does not automatically make it available in every checkout.

2. Choose a flat fee or weight brackets

Flat fee without product weights

Open Shipping tariffs, choose Add new tariff and enter an internal name. Set minimum weight to 0 and enter the flat fee in the correct currency and VAT basis. Leave the tariff without weight brackets if the same fee should apply regardless of cart weight. You do not need invented product weights for this. A transport integration can still require real weights when booking carriage.

Weight-based fee

Enter actual product and any packaging weights. A minimum of 1000 grams allows the method from 1000 grams inclusive, rather than only above 1000 grams. Add brackets with maximum weights and intended fees. For example, limits of 1000, 2000 and 5000 grams can have fees of SEK 49, 69 and 99. These are examples rather than carrier prices.

Check exactly at and on both sides of every boundary and ensure the heaviest allowed cart is covered. A missing fee for the currency or weight can make the method unavailable. Review all brackets if several fees can apply; do not assume visual row order alone determines the result.

3. Map the tariff to delivery countries

Open Connect tariff to delivery address. A country mapping takes precedence over a continent mapping, which takes precedence over the default. For Sweden-only delivery, choose No delivery as the default, review continents and select the intended tariff for Sweden. Adding Sweden alone is insufficient if the default still covers the world.

Postcode filters can restrict an area within a country but do not replace country mapping. Check an allowed country, a disallowed country and relevant postcodes before offering the method.

4. Check customers, bulky items and free shipping

Where available, customer group mapping lets you choose all customers or specific groups. Customer type is a separate setting. A customer outside the selection should not be expected to see the method.

Disable for bulky products excludes the method when the cart contains a bulky item. Provide another valid option for that cart, including mixed carts with ordinary products. A method requiring a bulky item has the opposite condition.

A free-shipping threshold or a cart containing only free-shipping products can produce a zero fee, but a valid tariff and allowed weight bracket are still needed. One free-shipping product does not automatically make a mixed cart free. Check the threshold's VAT basis and currency and the exact boundary.

5. Check cash on delivery and parcel templates

Cash on delivery means recipient payment under the carrier's arrangement. It is different from ordinary advance payment in shop checkout. Use it only with the correct agreement, countries and fees and check the required payment-method combination.

A parcel template can specify packaging weight and other shipment details. Connect the correct template and check whether packaging weight is included in shipping calculation. The customer fee in Abicart and the carrier's actual charge are separate amounts.

Check results and troubleshoot

Check intended carts in checkout with the correct customer type, login, country, postcode, currency and weight. Inspect options and total before any purchase. For a missing method, review Active, tariff, fee, weight, country, customers, bulky conditions and checkout control. Do not duplicate methods to resolve a missing tariff.

The video below is an older walkthrough. Follow the current conditions in the text when its examples or menus differ.

Quick start

  1. Create the method and check active status.

  2. Create a flat or weight-based tariff with the correct fee.

  3. Map the intended countries and customers.

  4. Check fees, boundaries and disallowed addresses in checkout.

Subscription and integration

Basic shipping methods are available in Go, Plus and Pro. Postcode filters and customer group controls require the corresponding Plus/Pro function. Booking needs a separate intended integration and carrier agreement; checkout does not prove a label has been booked.

Person packing a cardboard box on a table
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