How Aboardâs Calendar Booking Flow Handles Time Zones and Availability
When a user picks a meeting time in the organizationâs timezone, we convert that timestamp into each attendeeâs local time and check their calendars for availability.
If all attendees are available at the requested time, we immediately book the meeting, no further steps are taken.
However, if anyone is busy at the requested time, we fall back to searching for alternative options within a default window: 9 AMâ5 PM in the organizationâs timezone. This fallback window helps us suggest a nearby time that works for everyone involved.
âFrequently Asked Questions
Q: What controls the â9 AMâ5 PMâ window?
A: Itâs based on the Organization Time Zone setting (Settings â Organization).
Q: When is the fallback window used?
A: Only if one or more attendees are busy at the originally requested time.
Q: Can each user set their own working hours?
A: Not currently. The fallback search window is org-wide.
Q: Will meeting times show in each personâs time zone?
A: Yes. Every calendar invite is displayed in the local time of the recipient.
Q: What happens if thereâs no available time within the fallback window?
A: Weâll keep searching for an open slot over the next five business days; if none is found, the event organizer will be notified.
