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Inside Abode’s New AI Capabilities ✨

We’re excited to introduce new Artificial Intelligence capabilities at Abode designed to make your programs even more efficient, intuitive, and impactful.

Our goal is simple: help teams save time, increase engagement, and deliver an exceptional candidate and new hire experience — powered by responsible, secure AI.

As we roll out these enhancements, this article will serve as your go-to resource for:


Frequently Asked Questions (FAQs)

What AI features are available in Abode?

The first phase of Abode AI features includes the following capabilities:

Feature

What it does

AI Notification Summaries (Candidate)

Automatically creates clear, friendly summaries for SMS and email messages sent to candidates

AI Notification Summaries (Admin)

Automatically creates summaries for email notifications sent to your internal team

AI Content Assistant (Admin)

Helps you write and customize content for templates, emails, announcements, and other communications

AI Program & Cohort Generation (Admin)

Helps you generate cohort-based programs in Abode, tailored to a specific program use case

How do I turn AI features on or off?

AI features are turned off by default for your workspace. To enable AI features, please reach out to your dedicated Customer Success Manager (CSM).

After the workspace’s AI has been enabled, you may turn on or off any AI capabilities by following the steps below:

Click your profile avatar in the top right and select ‘Settings’

  1. Navigate to the Workspace settings tab

  2. Select ‘Manage AI’ on the right side of the first row of settings

  3. Toggle features on or off from this side panel view

Who can use AI features in Abode?

AI features are only available to Admin and Super Admin users in your Abode workspace. Program Recruiters, Participants, Candidates, New Hires, and Interns cannot access or use these AI features. This ensures that only your internal team members can leverage AI capabilities while managing your hiring and onboarding processes.

What information does the AI have access to?

The AI only uses:

  • Prompts and free-form inputs that you (the user) generate

  • Public information you’ve added to the Company Profile in Abode (as seen below)

  • User activity data (used only to create notification summaries)

    • Tasks: Only task titles and due dates

    • Resources: Only resource titles

    • Forum posts: Only the number of posts (a count), not the text of the posts

    • Admin-only: Short “candidate activity” summary phrases (like the ones shown above)

    • Chats: Not read or used at all (including candidate-to-candidate chats and company contact chats)

  • Program and cohort metadata (templates, content items, titles, descriptions)

💡Important: Personally Identifiable Information (PII) is not ingested by the AI or used to train AI models. The system is designed to help you create content and summaries without accessing sensitive data.

What about data privacy and ownership?

We take data privacy and ownership very seriously. For detailed information about how we handle AI-related data, privacy protections, and your rights, please review our Terms of Service and Privacy Policy AI. If you have additional questions after reviewing these documents, please contact your CSM.

Can we use some of the AI features without using all of them?

Yes! AI features are configurable at the workspace level, meaning your CSM can work with you to set up the AI capabilities that best fit your organization's needs. Whether you want to enable all features or just specific ones, we can tailor the setup to match your workflow.

I need help getting started. Who should I contact?

Your Customer Success Manager (CSM) is your go-to resource for all things AI in Abode.

They can:

  • Turn AI features on or off for your workspace

  • Walk you through how each feature works

  • Set up a personalized demo

  • Answer any questions specific to your organization's needs

Don't hesitate to reach out to us—we're here to help!

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