Rate, Reaction, and Net Promoter Score (NPS) questions

In the Academy, you can add question types that allow you to evaluate a course, product, or service, as well as conduct NPS surveys. To add these question types, click “Add Question” and select the desired type:

With this question type, learners are asked to rate a question or item by selecting a number of stars. You can set the number of stars from 3 to 10.

To create this type of question, click “Add Question” and select “Rate”.

After adding the question, enter the question and, if needed, add a description. You can also format the description using the editor and include multimedia content.

By clicking the three dots, you have additional options:

From the learner’s perspective, this question type appears as follows:

In the Reaction question type, learners select an emoji that represents their evaluation, ranging from “poor” to “excellent.” You can set 3 or 5 emojis.

To create this type of question, click “Add Question” and select “Reaction”.

After adding the question, enter the question and, if required, add a description. You can also format the description using the editor and include multimedia content.

By clicking the three dots, you have additional options:

From the learner’s perspective, this question type appears as follows:

With the NPS question type, learners select a rating on a scale from 1 to 10.

To create this type of question, click “Add Question” and select “NPS”.

After adding the question, enter the question text and, if required, add a description. You can also format the description using the editor and include multimedia content.

By clicking the three dots, you have additional options:

From the learner’s perspective, this question type appears as follows: