Payment review exists to protect buyers, sellers, and AccountShark from stolen payment methods, account takeovers, unauthorized payments, and high-risk handoffs. A review is not an accusation; it is a safety check before delivery.
🔍 Why review happens
First-time buyer with a high-value order.
Billing or location signals do not match normal behavior.
Manual payment needs confirmation.
Payment processor or bank requests extra verification.
Seller, account, or handoff risk requires support review before money moves.
🪪 What may be requested
Request | Purpose |
Order confirmation | Confirms you intended to place the order. |
Payment proof | Matches a manual transfer to the correct order. |
Identity check | Used only when risk level requires stronger confirmation. |
Card verification | May be requested for card payments where processor signals require it. |
⏱️ How long it takes
Most reviews are resolved quickly when the buyer replies with the requested proof. Delays usually come from missing details, bank confirmation, or unavailable seller handoff. If review turns into a cancellation or refund, timing follows Can I get a refund?.
🔐 What review actually checks: card-issuer signals, IP and device patterns, and whether the order matches the listing terms. It is automated screening, not a human accusation, and most clears within hours.