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Acenda and Shopify Integration: Step-by-Step Guide
Acenda and Shopify Integration: Step-by-Step Guide
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Written by Sam E.
Updated over 2 weeks ago

Integrate with Shopify (Acenda –> Shopify)

To integrate with Shopify as a fulfillment provider, follow these steps:

  1. On the sidebar under Organization, click Integrations.

  2. In the Fulfillment Providers section, click + New.

  3. Scroll until you see the Shopify Fulfillment Provider option and click the logo.

  4. On the Settings tab, under the General section, click the slider to enable the service and enter a name if desired.

  5. In the Authorization section, enter the Shopify Store Name and the subdomain of your Shopify login. To find your Shopify store name and subdomain, log into your Shopify admin, navigate to "Settings" > "Store details," and your store name will be displayed. Your subdomain, which is part of your default Shopify URL, will be in the format of yourstorename.myshopify.com.

  6. Within your Shopify admin, generate an API Key and Auth Token and paste them in the corresponding boxes here. To generate an API key and auth token for a Shopify store, navigate to the "Apps" section in the Shopify admin, then "Manage private apps," and create a new private app, filling in the details and permissions, and finally, save the app and copy the generated API key and password.

  7. The Customer Configuration section allows you to create a customer database from your orders. To do so, toggle the slider and select 'Create Customer From Marketplace Name' to include the marketplace name in the data or 'Create Customer From Order Customer' to record just the customer data.

  8. In the Order Configuration section, select decrement_obeying_policy to prevent orders from reaching Shopify if an item has zero inventory, or select decrement_ignoring_policy or bypass to allow order processing regardless of zero inventory (in which case the inventory quantity will show a negative value).

  9. Toggle on/off to pull inventory or pricing from Shopify in the Functionality Control section.

  10. When finished, click Save.

The integration is now set up. To assign the relevant Shopify warehouses to a marketplace:

  1. On the sidebar under Organization, click Integrations.

  2. Click Edit next to the marketplace.

  3. Click the Settings tab.

Scroll down to Warehouse Details, click Add Warehouse Detail, and enter the Shopify Channel Warehouse and Warehouse ID in their respective fields. The Warehouse ID can be found by navigating to the Warehouses tab under Data Management on the sidebar and noting the warehouse ID in the leftmost column. Add as many warehouses as needed.

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