How to Transfer a Card Balance (VIDEO)
How to Transfer a Card Balance Video
https://www.youtube.com/embed/PerANBH864c?si=jHaZjZ-64FCxZwH8
Steps
Select the Cards tab from the main menu.
In the Search field, type any piece of information you know about the card, such as:
Card number
Customer name (if registered)
Customer email (if registered)
Once the matching card appears in the table, click the ACTION button and choose Transfer Funds.
In the pop-up form:
Swipe or manually enter the number of a new card from your inventory into the New Card Number field.
(Optional) Add a Description for your reference.
Recommended: Select Destroy Original Card to deactivate the old or lost card. This ensures any future attempts to use it will be blocked with a “Card Not Active” error.
Important to Note
Transferring to a brand-new, unregistered card also moves the customer’s registration details to the new card.
Transferring to an already registered card will not overwrite existing registration details. If needed, review and update the “transfer-to” card’s registration manually.
Category: Ackroo Anywhere → Cards