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Terminal Help

Terminal Setup Guides and Troubleshooting


Redeeming Packaged Units From the Virtual Terminal
Loyalty On Bulloch POS
How to Transfer a Card Balance (VIDEO)
** Activating a Package and Registering a Card
**How Do I Manage a Lost or Stolen Card?
Performing a Single or Bulk Action on Cards (VIDEO)
**How To Re-Order Cards (VIDEO)
** Registering Customers Without a Card
View & Edit Customer Profiles
Filtering Cards
Adding Promotional Funds to a Single Card
** Cards Overview (VIDEO)
Registering Cardholder Information (3 Methods)
** How to Troubleshoot a Club Malfunction: Not Earning Rewards
Setting Up a PayPal Merchant Account for Use With eGift
Setting Up a Worldline (Bambora) Account for Use With eGift
** Scheduled Campaigns
Campaigns Overview
What to Do If a Cardholder Asks to Add Promotional Points
Redeeming Packaged Units From the Virtual Terminal
Administrator Roles and Permissions
Manage Your Clerks
Maitre'D Quick Reference Guide
Ackroo Mobile App — Navigation Guide
Mobile App: Home Screen Image Manager
Product Guide: Connecting Stripe to Your White-Label Portal
Ackroo 312 — Terminal Menu Definitions
My terminal is asking for a 6-digit Access PIN
Resetting AckApp to Default Settings
Verifone Evolution Vx520 — AckApp Installation Guide
** Ackroo with GLOBAL — Verifone (Vx520, Vx820, Vx675)
How to Install Ackroo onto an iWL 250 Terminal (VIDEO)
Ingenico iWL Series — AckApp Installation Guide
Toggle Fund Password Prompt & Clerk ID on Move 5000 Terminal
First Data Verifone Evolution Vx680 — AckApp Installation Guide
Ackroo with GLOBAL Ingenico (iWL or iCT) — Step-By-Step: Install, Fund & Redeem
How to Install Ackroo on an iCT 250 Terminal (VIDEO)
Supported Credit-Card Terminal Models
MOVE / DESK 5000 — Overview of Ackroo on Tetra
How to Use the Poynt Terminal in Standalone Mode
Cardholder Reports
Reconciliation Reports
Configuring a New Report (Step-by-Step Guide)
Automotive Reports
Petroleum Reports
Promotion Tags & Automated Promotions
Reverse / Adjust / Edit a Transaction
VIDEO – How to Process Gift Cards on a Virtual Terminal
** VIDEO – Using the Virtual Terminal - Broken video link
Retrieving Reports on the Virtual Terminal
Registering Customers via the Virtual Terminal
Using the Virtual Terminal for Dealerships
Ackroo on Chase Paymentech Ingenico (iWL/iCT) – Quick Start Guide
Ackroo on Chase Paymentech / First Data Verifone (Vx520, Vx820, Vx680) – Quick Start
Utiliser le Terminal Virtuel Ackroo – Guide Rapide
Changer votre mot de passe et accéder à votre compte (Honda de Blainville)
Traiter une action simple ou en vrac sur une carte
** Installing Ackroo on a Chase or Global Payments Terminal (VIDEO) - Video link broken
Configurer un nouveau rapport (guide étape par étape)
Aperçu des campagnes Ackroo
Utiliser la fidélité Ackroo sur Clover
Activer le suivi des employés (Clerk) sur un terminal Clover
CHASE Verifone Evolution Vx820Guide d’installation de l’AckApp
Fund & Redeem on a Tethered Clover Mini (Video)
Redeeming an Ackroo Gift Card During a Sale on Clover Flex
Encaisser des unités sur le Terminal Virtuel
Comment activer un paquet et enregistrer une carte
Aperçu – Ackroo Gift sur Clover Flex (VIDEO disponible)
Renverser / Ajuster / Modifier une transaction
CLOVER – Download, Install & Sign In to Ackroo (VIDEO)
What Is Breakage?