Filtering Cards
In the Program Console (manage.ackroo.com) under the Manage Cards tab, the Filter Cards By + option lets you isolate specific cards using various criteria.
Filtering Options
Batch Number/Range
(Based on “Ackroo ID” or “Batch Info” printed on the back of the card; more info here)Inactivity
Cards with a balance but no transactions during a selected timeframe (from > 1 month to > 36 months inactive)Card Status Filter
(Details on card states here)Unissued
Issued
Blocked
Destroyed
Cards with Balance
With Non-zero balances
How To Apply a Filter
Click the blue + button next to Filter Cards By.
From the first dropdown, choose a filter category.
A second dropdown appears—select your specific filter parameters.
(Optional) Add more filters by clicking + again.
To remove a filter, click the red – button in its dropdown.
When ready, click Apply to update the card list.
Take Action on Filtered Cards
After applying filters, the table updates to show only matching cards. Key columns include:
# of entries found
Total filtered cards (shown at bottom-left of the page)Card Info
Full card number
Batch info (range number + batch number)
Transactions count
Balances
Gift ($)
Loyalty ($)
Promotion ($)
Cardholder Info (if registered)
Name
Email
Registered On
Status
Issued – ready for use
Unissued – must be issued first
Blocked – disabled until unblocked
Destroyed – permanently deactivated
ACTION (single card)
View Details
State Change (Issue/Unissue/Block)
Gift Transactions (Issue/Fund Gift)
Loyalty Transactions (Fund Promo/Clear Loyalty)
Disable transaction count limit
Unregister Card
Edit Profile
Note: If you are a Program-level Administrator, applying a filter enables the BULK ACTION button—let you perform a chosen action across all filtered cards.
More on bulk actions here.