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Adding Promotional Funds to a Single Card

Adding Promotional Funds to a Single Card

N
Written by Nicholas Martin
Updated over 4 months ago

Adding Promotional Funds to a Single Card


  1. Sign In
    Go to https://manage.ackroo.com and sign in.

  2. Locate the Card

    • Click Manage Cards.

    • In the Search field, enter any of:

      • Card Number

      • Ackroo-ID or Batch Info #

      • Customer Name

      • Customer Email

  3. Open the Fund Promotion Form

    • In the card’s row, click ActionFund Promotion.

    • Complete the pop-up form:

    Form Fields:

    • From Location: Where the promotion is issued (e.g., Head Office for online console).

    • To Location: If you manage multiple sites, choose the destination location.

    • $ Amount: Enter the promotional funds to apply.

    • Tag: (Optional) Select a Promotion Tag (if enabled) for reporting.

    • Description: (Optional) Add a note (e.g., “Fundraiser”).

    • This Promotion Expires: (Optional) Check and set an expiration date for unused funds.

    • Email an Action Export: (Optional) Email a transaction summary to your inbox.

  4. Activate
    Click Activate Promotion.


The promotional funds now appear in the card’s Promotional Loyalty balance, ready for redemption.

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