Frequently Asked Questions
Find quick answers to our most frequently asked questions.
7 articles
Getting Started
Start here for key information about Casper
6 articles
Account and Identification
Account creation, updates, and ID information for Acuity Insights.
4 articles
Accommodations
What you need to know about Acuity Insights accommodations
6 articles
Test Reservation & Distribution
Information about reserving a test, result distribution, and test dates
14 articles
Test Preparation
Everything you need to be ready for your test day.
6 articles
Casper Test Information
Key information about the Casper test.
14 articles
Professional Skills Development Information
Key information about the Professional Skills Development Assessment.
5 articles
Payments & Refunds
Fees, payment options, and refund policies for the Casper test.
5 articles
Technical Issues & Troubleshooting
Troubleshooting tips for common technical problems
11 articles
Casper Retakes & Performance
Information on Retake requests and tips for improving your Casper test performance.
2 articles