Advice and answers from the Acuity Insights Team

Find quick answers to our most frequently asked questions.

Begin here for essential information about getting started with Casper and Acuity Insights.

Get help managing your account, troubleshooting issues, and handling payments or refunds.

What you need to know about Acuity Insights accommodations

Step‑by‑step guidance on reserving, rescheduling, and understanding Casper test dates, score distribution, and related policies.

Practice test, retake policies, and tips to improve performance.

Guides and information for all assessments hosted on Acuity Insights platform.

Learn how to prepare, complete, and add programs for Video Interviews and Professional Skills Development assessments.