The RAW files that we know are compatible are 23andMe, MyHeritage, AncestryDNA, LivingDNA, FamilyTreeDNA, but if your file is from another platform try to upload it, it's free, and you can check if it is also compatible, which in most cases it is.
You can download your RAW data file, following the instructions in these links:
23andMe: https://customercare.23andme.com/hc/en-us/articles/212196868-Accessing-Your-Raw-Genetic-Data