You can upload files from the following companies: 23andMe, MyHeritage*, Ancestry*, FamilyTreeDNA (concatenated) But we know there are many more compatible formats. If you have any doubts, try uploading your file. We'll let you know if we can't process it before we start.
*Some RAW files do not contain the mtDNA, in which case the haplogroup section cannot be calculated.
You can download your RAW data file, following the instructions in these links:
23andMe: https://customercare.23andme.com/hc/en-us/articles/212196868-Accessing-Your-Raw-Genetic-Data
