We are sorry that you want to end your ADNTRO experience, but of course, we can assist you with the process of cancelling your subscription.
We are not able to cancel your subscription, you will have to do this yourself. That's why we will explain the steps for you to do so:
1. Log in to adntro.com. Here you can see your account and your respective samples.
If you have more than one sample, search for the sample for which you want to cancel your subscription. Click on the 3 dots, and a dropdown menu will appear with the option to manage my subscription. Once you click on manage my subscription, you will be redirected to another window where you can manage your subscription and cancel it from there.
Thank you for trusting us for a while, we hope the experience has been rewarding, and remember that you can come back at any time by uploading your DNA file again.